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Performance Management

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Who should attend?
Managers with people management responsibilities who regularly conduct performance appraisal interviews.

Why attend?
The appraisal interview is aimed at developing the employee and improve the organizational effectiveness. The manager will learn to address shortcomings in such a way that the employee will leave the interview motivated with a clear understanding of what is going well and what needs to be improved.

As a stand-alone, annual assault, a performance appraisal is universally disliked and avoided. After all, how many people in your organization want to hear that they were less than perfect last year? How many managers want to face the arguments and diminished morale that can result from the performance appraisal process? If the true goal of the performance appraisal is employee development and organizational improvement, it is paramount to prepare and conduct the appraisal interview in an optimal way.

The workshop first addresses how to prepare for the interview and then explains the basic skills needed for a motivating appraisal interview. What structure do you use, how do you address the positives and the negatives, how do you deal with resistance and make the employee come up with concrete action points. And most importantly how can you make sure that the employee leaves the interview motivated and ready for the new challenges. After the theoretical basis a video instruction prepares the participants for a case study which will be role played in small groups.

1 Day

acrobat download (124 kb)